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Terms of Service

This agreement applies to Shiva itself, as well as the use of all its services.

1. Legal agreement

Shiva owns the game Shiva. This is a legal agreement between you (referred to as a "user" and "member") and Shiva. Use of the Shiva and/or services thereof are subject to this agreement at all times without exception and signify your acceptance of and complete agreement to the Terms of Service. You represent that you have the legal capacity to enter into this agreement.

Your use of Shiva is subject at all times to these Terms of Service and our Privacy Policy. Any content associated with the creation and use of identities by users on Shiva is governed by these Terms of Service. This includes the application of the appropriate punishments if the established guidelines are not respected. You may also be subject to additional terms and conditions that may apply when you use or purchase certain Shiva services, affiliate services, or third-party content.

Shiva recommends that all users periodically review these Terms of Service as Shiva is a developing community and is constantly evolving. Shiva reserves the right and in its sole and absolute discretion to revise, change, modify, add, delete or update these Terms of Service and its contents, with or without prior notice, however keeping the contractual conditions imposed always up to date. All modifications become effective after their publication, so if the user continues to enjoy our services after such updates, he will be acknowledging that he accepts and accepts them. In the event of disagreement with the terms, you are required to terminate your membership immediately by unbinding us from any services for which you have signed up.

2. User Identity/Account Creation

By creating a user identity (referred to as "User ID" and "Account"), completing and submitting the Shiva registration form, you represent that you have reviewed, understand, and are in full compliance with the Terms of Service. Service. You must also provide truthful and accurate information in the registration process and be who you claim to be. If you are under the age of 18 and are a minor, your parent or guardian must supervise the application process and/or complete the registration process for you, in which case they will assume full responsibility for all obligations under this agreement and are fully responsible for all activities carried out through the account by you or any other party, whether authorized by the registered user or not.

During the registration process, you must select the login information included in a unique login name (previously referred to as "User ID" or "Account") and a password that you feel is secure.

As the creator of your User ID, you are fully responsible for your identity and Shiva will not tolerate offensive, obscene or otherwise inappropriate user identities. If a user ID violates any part of these terms, determined in the sole and absolute discretion of the Shiva support team, we may immediately, temporarily or permanently ban such user ID from Shiva to enjoy our services, with or without notice.

3. Account Security

You, as a registered user of an account, are ultimately fully responsible for maintaining the confidentiality of your login information and the machine system used to access the website or services. Furthermore, you are solely responsible for any use of your Login Information, whether or not authorized by you. You may not directly or indirectly reveal your password to anyone for any reason at any time or allow others to access your account. Sharing, trading, exchanging, selling, buying, exchanging or distributing accounts or account/login information is strictly prohibited and subject to disciplinary action, as well as possible termination of service, punishments will be sole and absolute discretion of our support team depending on the incident. The team at Shiva will never ask for your account password and you should NEVER reveal it, EVER;

By registering, you agree to disassociate Shiva and its affiliates from any inappropriate use of this identity, including inappropriate or illegal use by anyone to whom you have disclosed your data in any way. Shiva is not responsible for any misuse of your User ID, whether such misuse is by you or a third party. When interacting in any online community, we recommend that all players exercise caution when clicking or engaging in practices that appear to be unsafe on the Internet at all times.

If you discover that the confidentiality of your account login information may have been compromised, you should inform us immediately as soon as possible by submitting or forwarding a request for help via the Shiva support service. . We will seriously coordinate investigations in a manner appropriate to our procedures, seeking to hold individuals who have been involved or committed online violations accountable, they will be punished for their actions, including those who submit false or illegitimate reports.

4. Rules of Conduct

All Shiva players must adhere to these terms at all times without exception. When interacting with any part of the site or services you must always observe these terms, all applicable rules and also basic rules of behavior, common courtesy and common sense when using the Shiva. Any conduct that violates the guidelines on our social media is also considered a violation of these terms. Shiva will not tolerate any illegal conduct and will cooperate in enforcing the rules for such behavior.

Shiva may take any action and impose any penalties we deem necessary to discourage and punish any violation or any other illegal or inappropriate conduct, all without notice. Determinations as to whether a violation has occurred and who is responsible for such an act rest solely with the Shiva team and are based on what we believe is best for the community. By using Shiva, you agree that you will be bound by the determinations imposed on the occurrence of a violation and any penalties we choose to implement.

As with any community, you will find many different participants with different backgrounds, experiences and tolerance limits. The Rules of Conduct are designed to ensure that the Shiva community is fun and safe for the majority of our members.

Shiva has the right to obtain without notice certain information about your computer or software, including your operating system, identification of your hard drives, central processing unit, IP address and Internet browser for identification purposes. We may also obtain certain personal information from your connection to Shiva for demographic purposes. Shiva has the right to obtain without notice information from your computer, software or components, including your computer's random access memory, graphics card, central processing unit, hard disk and any other storage devices to assist our monitoring of malicious players who may develop and/or use "hacks" and/or "cheats" to gain an advantage over other users. The information obtained in this process will only be used for the purpose of identifying persons or organizations that are not in compliance with this agreement and with any and all other rules, policies, notices and/or agreements of the Company..

When using the Shiva services, you must abide by the following terms, which are basic rules of conduct that govern all player interactions and activities within the services relating to Shiva and its properties from Shiva. If you fail to comply with these terms, all of your game accounts and your right to use the game services are immediately subject to termination by Shiva relinquishing your provision of services, content and all of its present and future products. You are not entitled to refunds of any amount. Upon termination you forfeit all outstanding or unused in-game credits, play money and use of subscription-granted services (as applicable).

A). Any user who creates materials associated with Shiva content including user IDs, guilds, guild emblems, chat content, topics and posts on the forum or on our social media must comply with the Terms Service, the Rules of Conduct and all applicable regulations.

B). You may not modify, adapt, translate or create derivative activities based on any part of the Shiva website, any of its contents or any other game associated with Shiva without express written permission.

C). You may not in any way represent any Shiva employee or any business partner, including support center members.

D). You may not use any unlawful, threatening, abusive, obscene, harmful, defamatory, vulgar, harassing, hateful, racial, ethnic, or otherwise objectionable language towards any other player, in any language deemed inappropriate by helpdesk operators. The availability of a chat for commercial use does not grant or permit it to be used for such purposes.

E). You may not threaten, harass, harass or bring unwanted attention to other players, the punishments as interpreted or determined by the helpdesk operators, in their sole and absolute discretion.

F). You may not organize or participate in any association or player group that is based on or adopts any racist, sexist, anti-religious, unethical or death philosophy. You may not denigrate, defame, reproduce false information, propagate innuendo or incite hatred against employees or the company itself on any platform, whether internal or external to Shiva.

G). You may not use any sexually explicit language that is graphic, inappropriate or depicting sexual acts, including sexual language of a violent or threatening nature directed at another individual or group of individuals or deemed inappropriate by in-game support staff.

H). You may not market, promote, advertise, trade, sell, exchange or solicit (including multi-level marketing and capital letters) items, virtual material or account/login information for commercial currency (real, dollar, euro etc.) through chat, social media or any other platform officially related to Shiva. This covers any type of virtual content available, as well as the exchange of such content between other online games.

I). You may not, directly or indirectly, encourage, incite or direct other team members Shiva to violate the Terms of Service, the Rules of Conduct or any applicable rules.

J). You may not violate any local, state, national or international law or regulation.

K). You may not use the services of Shiva for any illegal purpose. You may not arrange for the exchange or transfer of any pirated/unlicensed software or other contraband while using any of our services.

L). You may not post, share or post links to websites that contain illegal/sexual material and potentially harmful content that may disrupt the accessibility of other users in the game or on our social media.

M). You may not use the Shiva service or any other activity that is not permitted on the Services, Games, Websites or Associates.

N). You may not leave a logged in account reproducing previously programmed actions, either by using software applications or physical objects used in any way for the same purpose. In suspicious situations a team member will approach your character in the game, if he is not answered you will be immediately disconnected from the server.

O). You may not exploit any bugs, features or designs within any Shiva product or service. You may not knowingly use and/or disrupt, share this information, whether real or fictitious, regardless of intent if it gives an unfair advantage. You may not, directly or indirectly, communicate the existence of such an exploit/bug to another player.

P). You will follow the instructions of authorized personnel while using Shiva services. Failure to follow these instructions may result in disciplinary action, including termination of services.

Q). You may not communicate any player's personal information or data in any way, including your own. You may not directly or indirectly share your account password or account details with anyone, failing to abide by these conditions exempts Shiva or its subsidiaries from any damages that such choice may cause you.

R). You may not provide false information or intentionally withhold any information from Shiva, such as email addresses, account information, and billing information, which may be required at the time you register. It is your responsibility to keep this information up to date.

S). You may not use, create, play or provide any server emulation, or services where Shiva's products or services may be accessed. You may not communicate, request, use or distribute any utilities, emulators, applications or other programs/software related to Shiva that do not have Shiva's express written permission to use.

T). You may not attempt to interfere with, hack or decrypt any transmissions from servers running the services of Shiva, nor their providers.

U). You may not infringe the intellectual property rights of a third party. You may not upload, transmit or otherwise communicate copyrighted material for which you do not have the rights or express written permission from the author and/or copyright holder through our services.

V). You may not knowingly accept an item that has been altered or manipulated in any way outside of the game's designed mechanism or illicit features from anyone in or outside the game. Shiva has the right to temporarily or permanently confiscate any item without redress, even if a player has no prior knowledge of the item's origin, seeking to maintain the integrity of their games.

W). You may not do anything that interferes with the freedom of other users to enjoy or use our services, as defined by the respective Terms of Service and/or Rules of Conduct, or otherwise hinder the provision of services to our users.

X). You may not knowingly submit inaccurate information or abuse any help, email or petition system.

Y). You may not attempt to reproduce any Shiva product on any platform that is not authorized, approved or controlled by Shiva or applicable license holders.

By using the Shiva services you acknowledge that you agree to these terms and will abide by them in full. You agree that these terms apply to anyone who has access to your account. This includes accessing your approval, permission or other account information anyway. You also agree that you are fully responsible for any and all consequences that may include suspensions or terminations of your account based on any violation of these terms by any person.

Shiva may find it necessary to alter, reset or alter other parameters of an ongoing product or service to realign the "balance" of its contents. These modifications or resets may momentarily affect some activities, avatars, game characters, and other products.

These rules can be modified, amended or updated at any time. You agree to visit the Shiva website periodically to review any changes to these rules/terms that may have been made. You agree to carefully read these terms and conditions.

If you find any conduct or content by another user that violates these terms it is your duty and responsibility as a member of the Shiva community to report it to our team, action as we cannot and will not view all forms of communication in the community. We reserve the exclusive right to remove, edit, amend, modify, delete or alter any member-submitted content that is deemed inappropriate for the Shiva and services, or is censored for any reason at any time. . This action is exclusive and absolute.

5. Disciplinary Action and User ID Termination

The Shiva can and does issue warnings and temporary suspensions and permanent terminations of user identities for user violations. We maintain sole discretion as to when and how to impose warnings, penalties and/or disciplinary actions. The severity of a breach and the number of occurrences are important in decisions, but they are not the only measures used. User identities may be banned, temporarily and permanently, without notice.

Such blocking may involve any actions or false or misleading incentives to other players such as defamatory words, misleading opinions that may compromise the loss of a player or compromise the image of the server, such acts may result in warnings such as blocking the chat if this is the means used. for the action as the first warning being 7 days, the second being 30 days and the third permanent or depending on the case with internal blocks to the player's account.

For the avoidance of doubt, you acknowledge that Shiva has sole discretion regarding penalties and disciplinary actions, even if there is a credit remaining in your account.

If you feel that you or your User ID have been unfairly warned or disciplined, please submit a request/ticket for help in the support section of Shiva or email the relevant details to [email protected] All submitted account action disputes will be carefully reviewed. Shiva will only take action with valid claims in its determination.

6. Other Termination Procedures

Users can initiate the Account termination process by placing a ticket in the respective Support section. Following a termination request, Shiva reserves the right to temporarily deactivate the terminated User ID for a period of 14 days. Deactivation is a routine procedure designed to prevent users from performing deceptive or fraudulent activities.

In addition, your User ID will be disabled if you do not use it within three months of the date it was created or for any continuous period of three months after creation ("Six Month Term"). If you do not use your User ID for the Three Month Term, it may be removed and deleted by the administrator of Shiva in its sole discretion.

7. Content

You acknowledge that the Software and Service contain graphics, music, sound effects, animation, video, style and text (collectively, "Content").

You agree that you have no right or title to any such content, including in-game virtual assets, or any other attributes or features of the Account or stored on the Service. You further agree that no refunds or restorations are available for any intentionally or accidentally lost, lost or deleted virtual resources. You also acknowledge that Shiva may, in its sole and absolute discretion, review any virtual asset issues and make a binding decision pursuant to these terms.

Shiva has developed some internal content such as images, texts, programs and information that appear in Shiva. You are authorized to use the Shiva Materials solely in connection with your use of the Shiva. Except as expressly permitted herein, you agree that you will not use or copy the Shiva Materials in any manner without Shiva's prior written consent.

Shiva is not responsible for failure to remove content. You and/or any user of your account assume all potential risk. Shiva has the right, not the responsibility, to remove the Content at any time it deems necessary, or otherwise for use in violation of this Agreement.

You acknowledge and agree that all accounts, games, websites, associated properties, and all aspects of characters, items, and currency (cash) or in-game currency and assets (collectively, "Virtual Assets") acquired and developed as a result of Game play are part of the Software and the Service and are the exclusive property of Shiva. You further acknowledge that: the Software and the Service allow access to Content that is protected by trademarks, copyrights and/or other proprietary rights owned by Shiva or its content providers (collectively, "Rights"). These rights are valid and protected in all content and in any media existing now or developed at a later time. You further agree that you may submit or post, or transmit via the Service Content only that is not subject to any Rights, Or Content that a Rights holder has expressly authorized for distribution on the Service. By submitting Content to any area of ​​the Service, you hereby grant (or warrant that the owner of such Content has expressly granted) to Shiva the irrevocable, non-exclusive right to license, use, delete the license and use, reproduction, modification, Adapt, publish, transmit, transmit, translate or create derivative works from, distribute, perform and display such Content worldwide and/or incorporate it into other works in any media, form or technology now known or later developed for the full term Including any renewal term for any Rights that may exist in that Content.

You agree that Shiva owns all rights and interests in the virtual assets and retains the absolute right to modify your virtual assets. You acknowledge that Shiva has been, is and will be constantly making changes to its products. You further acknowledge that Shiva, in its sole discretion, will modify features, functions or abilities of any element of the Game or any Virtual Asset (which may, among other things, make the Virtual Assets substantially more effective or functional, or less effective or functional, more common or less common, or eliminated altogether).

You promise that you will never assert or bring any claim against Shiva, its licensors or any employee of any of the foregoing relating to or based on (i) a claim that you "own" any Asset Virtual in any game, (ii) a claim for "value" of virtual assets if Shiva deletes them (and/or terminates your account) if you or anyone acting in conjunction with you violates any provision of this Agreement, the Rules of Conduct or Privacy Policy, (III) a claim for "value" of Virtual Assets that you could lose if Shiva does anything it is entitled to do under any provision of this Agreement, the Rules of Conduct, Privacy Policy, or for any failures and/or "Bugs" in the Site or the Service, (IV) a claim that the "value" of any Virtual Asset has increased or decreased by virtue of any game modification that Shiva has made or will make, and/or (v) a claim the "value" of time spent on Shiva.

8. Subsidies, donations or contributions

By making a donation to Shiva by free will, the user is awarded virtual credits (Dragon Coins), with which it is possible to purchase items offered in our store. To perform this operation, the user must access the Shiva website and select the “Acquire Dragon Coins” functionality located below the respective login area. Monetary resignation will be performed using one of the online payment systems offered. After confirmation of the procedure, credits in the corresponding amount of contributions will be accounted for in the grantor's account.

All items available in the Shiva store can be obtained using Dragon Fashions, most of these items are also available in-game through various present methods. Users of Shiva agree that all items are refundable only in technical circumstances, in the event that the transaction fails and the user does not get the shopping items credited to their account, we recommend that they contact us for assistance.

Any consideration that is not delivered to the user must be disputed in our support department (help.Shiva.net) by entering a valid email address. for contact, the deadline for replication may vary according to the number of cases to be resolved.

10. Submissions and User IDs

"Submissions" means any and all comments, comments, suggestions, clan/guild images, icons or emblems, photos, posts in forums, chat rooms and similar places in Shiva, emails and similar information or materials that you submit to Shiva about Shiva's games or services or your use or play of those games and services. You agree that User IDs and Submissions are not confidential and are made public, made accessible or known to others. Therefore, Shiva strongly recommends that you do not post any personal information about yourself or others on or through Shiva. You also agree to assign to Shiva, without charge, all worldwide and perpetual rights, title and interest in copyright and other intellectual property rights in the User IDs and Submissions. You acknowledge that you are responsible for the Submissions you provide and for managing your User ID and represent that you comply with these terms and the Rules of Conduct. You, and not Shiva, have full responsibility for your Submissions and User ID, including their legality, reliability, suitability, originality and copyright. As a matter of policy, Shiva does not clamp or monitor any Submissions.

Except as expressly stated and agreed in advance by Shiva, no confidential relationship will be established in the event that any user of this Shiva makes any oral, written or electronic communication with the Shiva (such as comments, questions , Comments, Suggestions, Ideas, etc.). If any Shiva website requires or requests that such information be provided and that such information contains personally identifiable information (eg, name, address, telephone number), Shiva must obtain, use and maintain it in accordance with its Privacy Policy. Otherwise, this communication and any information sent with it will be considered non-confidential, and Shiva will be free to reproduce, publish or otherwise use such information for any purpose, including, without limitation, the research, development, Use or sale of games or services that incorporate this information. You are fully responsible for the content of your communications, including their truthfulness and accuracy, and do not infringe on the property or privacy rights of others.

11. Payment gateways

Shiva strives to provide quality free games through the Shiva and services. Users are not required to purchase in-game items to fully enjoy the services, however, users may charge virtual money to their accounts using our integrated online payment system to purchase these charged items. Before using any payment gateway, Shiva recommends that you review its Terms of Service carefully and make sure you agree to the separate terms of this ToS. When you present payment gateway information to Shiva, you represent to Shiva that you are the authorized user of that payment gateway account being used to purchase Virtual Money. Shiva is not affiliated with the built-in online payment system. If any payment is reversed, canceled or charged back, your Account with us may be immediately suspended without notice or terminated if fraud is found.

12. System requirements

Part of our mission at Shiva is to provide free, high quality games. This implies the use of hardware, software and internet access. By using Shiva, you acknowledge that hardware, software, and Internet access play a crucial role in your user experience. You agree that Shiva is not responsible for any hardware, software or internet access issues or unavailability and you agree to keep Shiva harmless for such issues. You are solely and completely responsible for the cost of all telephone and Internet access charges, along with all equipment, maintenance, repair or correction necessary in maintaining connectivity to the Shiva services.

13. Server Interruptions

There will be regular server maintenance periods as well as local maintenance, usually coinciding with a new game or new service. Shiva will do its best to limit server downtime to 24 hours. However, Shiva is not responsible for any loss of use or data experienced as a result of maintenance or other downtime and you agree to hold Shiva harmless for any such loss.

Shiva will not be responsible for a user's inability to access paid services during server maintenance.

Shiva shall not be liable for any delay or failure in performance resulting from causes beyond Shiva's reasonable control, including, without limitation, any failure to comply with this document due to unforeseen circumstances or causes beyond Shiva's control. , such as acts of God, war Terrorism Riots, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials. In addition, we cannot, promise or guarantee that you will be able to access your Account whenever you want, and there may be extended periods of time when you cannot access your Account. You assume the entire risk as to the results and performance of the Software and the Game in connection with your hardware and software, and you assume the entire cost of all services, repairs and/or corrections to your hardware and software. We cannot, promise or guarantee that you will be able to access your Account whenever you want, and there may be extended periods of time when you cannot access your Account. You assume the entire risk as to the results and performance of the Software and the Game in connection with your hardware and software, and you assume the entire cost of all services, repairs and/or corrections to your hardware and software. We cannot, promise or guarantee that you will be able to access your Account whenever you want, and there may be extended periods of time when you cannot access your Account. You assume the entire risk as to the results and performance of the Software and the Game in connection with your hardware and software, and you assume the entire cost of all services, repairs and/or corrections to your hardware and software.

14. Third party sites

Clicking a hyperlink can take you away from the Shiva. Shiva does not endorse or control any third party linked sites, is not responsible for their content and has no association with the owners or operators of such sites. In addition, other websites may have different terms of service and different privacy policies. Shiva therefore strongly recommends that you inform yourself about the practices of third party websites.

15. Responsibility

Neither Shiva nor its subsidiaries, licensors or affiliates will be liable in any way for damages or losses of any kind resulting from (a) the use of or inability to use the Service, including, without limitation, loss of goodwill, stoppage of work , computer failure Or malfunction; (B) loss of or damage to player characters, accounts, statistics, inventories, user profile information stored by associated games; Or (c) service interruptions, including, without limitation, ISP interruptions, software or hardware failures, or any other event that may result in loss of data or interruption of service. In no event shall Shiva be liable to you or any other person for any direct, indirect, incidental, special, exemplary or consequential damages.

16. Indemnity

You agree to indemnify and hold Shiva and its affiliates harmless from and against any claim, loss, expense or damage arising out of or arising out of your failure to comply with these terms or any illegal action or inappropriate conduct by you in connection with your visits or Use of Shiva.

17. Service Update or Change Notice

Shiva reserves the right, in its sole and absolute discretion, to change, modify, add, supplement or delete access policies, the availability of any feature of the Service, hours of availability, content, data, software or equipment necessary to Access the Service, with or without notice. However, material changes (as determined in the language Shiva and absolute discretion) will be posted before or after such changes.

Shiva will provide you with notification of any changes to the Service via maintenance, announcement or by email from the server. If any future changes to this Agreement are unacceptable to you or to the extent that you are no longer in compliance with this Agreement, you must immediately terminate and stop using the Service and Account. Your continued use of the Service following any revision of this Agreement constitutes your complete and irrevocable acceptance of any and all changes. Shiva may change, modify, suspend or discontinue any aspect of the Service at any time. Shiva may also impose limits on certain features or restrict your access to parts or all of the Service without notice or liability.

18. General/Acknowledgements

Shiva may, with or without notice, disclose your Internet Protocol (IP) address(es), personal information and information about you and your activities in response to a written request from law enforcement, a court order or other law Process to protect your safety or the safety of others.

If any provision of this Agreement is unlawful, void or, for any reason, unenforceable, then that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provisions. This Terms of Use Agreement is the complete and exclusive statement of the agreement between you and Shiva regarding the Shiva and the Service, and this Agreement supersedes any prior or contemporaneous agreement, whether in writing or in writing, and any other communications concerning you and Shiva; Provided, in addition, this Agreement is in addition to and does not replace or supersede the EULA. This Agreement may only be modified as set forth herein. Section headings used herein are for reference only and must not be read to have any legal effect.

This Agreement is governed by the laws of Romania, notwithstanding its conflicts of laws. The forum for all disputes arising out of this Agreement shall be an appropriate court in Romania, Shiva and the parties agree to submit to the exclusive jurisdiction of such courts. In the event of any litigation or other dispute arising out of this Agreement, the prevailing party to such litigation or dispute shall be entitled to recover its attorneys' fees and all other costs and expenses incurred in connection with the resolution of that dispute.

19. Additional Terms

No purchase is required to play. The operators of this website reserve the right to suspend or terminate the player's access to the website at any time for any reason.

20. Closing

Thanks again for visiting Shiva. We hope you enjoy your stay and make the most of the online community we are developing. Remember that you are a guest on Shiva and act with the same courtesy and respect you expect from other guests. Shiva always reserves the right to refuse or terminate the service.